Recent Water Damage Posts

The Most Common Spots in Your Home for Water Leaks | SERVPRO® of Southeast Waukesha County/West Franklin

9/7/2021 (Permalink)

a leak in ceiling creating water lines running down an interior wall A water leak can turn into a big problem. Contact the SERVPRO of SE Waukesha County/West Franklin team if you are dealing with any water damage.

Water can do a significant amount of damage to a home. Leaks can be behind walls and hidden for years, rotting the structure and surrounding framing. By the time you notice it, it’s too late, the damage is done.

Unfortunately, we rarely get advanced notice before something damaging occurs. Water is always looking for a place to go, and any crack or crevice will do.

Knowing how water can enter your home and inspecting those area regularly can help you avoid a costly water repair. Let’s look at a few of the most common sources of home water damage:

Gaskets on faucets. From flappers to seals, there are plenty of places for water to leak in these simple but heavily used fixtures. Faucet gaskets degrade over time and breakdown and leak. Faucets should last anywhere from 10 to 20 years before needing to be replaced.

Refrigerator condenser coil. The condenser coil evaporates excess water from the defrost system of the refrigerator. If the coil isn’t working properly, water can accumulate in the drip pan and overflow.

Roof flashing. Flashing is a thin, usually galvanized steel, material that is installed on critical parts of the roof. Flashing is installed to surround roof features such as chimneys, skylights, vents and valleys.

Septic system issues. Old or damaged pipes are a frequent cause—this can happen due to tree roots finding a crack in outdoor lines. Approximately 20% of the homes in the U.S. use septic systems for on-site wastewater treatment. Septic tanks should be inspected by a professional every three years and pumped between three and five years.

Sump pump issues. Some homes utilize a sump pump to accumulate and remove water. Homes with a crawlspace or basement need a mechanism to remove water from these areas. Sump pumps are designed to accumulate water in a catch basin, and then the sump pump pumps the water out into a drain or away from the house. Make sure it has a reliable power source and is free of debris.

It’s always important to keep up with the state of your pipes, appliances and roofs, and other systems that remove water from your home. All have shelf lives and require periodic checking. If you can catch the signs of wear before a leak occurs, you can save yourself time and money.

If a water leak erupts into a big problem at home, you’ve got the best team in the business on your side. Contact SERVPRO today so we can get started.

How to Identify Water Damage in Your Basement | SERVPRO® of Southeast Waukesha County/West Franklin

5/28/2021 (Permalink)

a grey basement showing signs of water damage SERVPRO of SE Waukesha County/West Franklin is a local restoration company. Our team is ready to help you determine the best course of action.

A basement can be a great resource for your home. Homeowners can finish and furnish them, make a game room or “man cave,” use them for extra play space or take advantage of the extra storage room.

However, basements are unfortunately prone to water damage, because they are dug into the ground and surrounded by moist soil. This can mean water leakage into your basement over time.

While not an absolute certainty, it’s very likely that at some point you’ll encounter a water issue in your basement, and in any case, it’s good to know what to be on guard for.

Below, we will look at some of the signs that water damage is present in your basement—and if you decide you need a more professional set of eyes, your local SERVPRO technicians are a click or call away.

Signs You May Have Basement Water Damage

Unpleasant, musky odors. The smell that many people associate with basements is not a pleasant one, but because it’s so common, many people have the misconception that it’s not a problem. This isn’t the case. This smell will only arise when mold and mildew are present in the environment,, often caused by water leaking in and evaporating over time, creating mold spores in its wake—and while these are often hard to see, they are easy to smell.

Flaking paint on masonry or walls. Homeowners will sometimes apply a coat or two of waterproof paint to basement surface, with the thought that it will permanently create a barrier between the interior and the outside moisture that so often becomes an issue. However, this paint will simply mask the problem for a while, eventually leading to a compounded issue down the road. Water that seeps in eventually overcomes the paint, waterproof or not, and the paint begins to bubble, crack and peel, while the water continues to find a lower place into which to settle.

Foundational cracks. Cracks in one’s foundation can be a major sign that there’s a water leak, even though homes do occasionally shift over time as well. Cracks can show up in the floor, the ceiling or in your walls, and they often indicate that structural pressure on your home is being applied by weakened beams due to leakage. Foundation cracks need to be addressed immediately, because depending on their severity they could portend an unstable living environment.

If you notice any of these signs in your basement, let us take a look. Our expert water restoration technicians can help you determine what is causing these issues and how to treat it properly. Contact us today to learn more.

Would You Know If Your Greendale Home Was Suffering Water Damage? | SERVPRO® of Southeast Waukesha County/West Franklin

1/23/2021 (Permalink)

white wall with water damage spots and peeling paint Do you have any water damage to your walls or ceiling? Contact SERVPRO of SE Waukesha County/West Franklin, we will help guide you through the restora

Would You Know If Your Greendale Home Was Suffering Water Damage? | SERVPRO® of Southeast Waukesha County/West Franklin - SERVPRO OF SE WAUKESHA COUNTY/WEST FRANKLIN Blog

Water damage claims are one of the most common types of insurance claims homeowners file. That means if you or someone you know filed one in 2020, it shouldn’t come as a surprise.

According to insurance industry experts, the number of fire damage claims have fallen over recent years, but the number of water damage claims are still on the rise.

Homeowners in Wayne, Franklin, Waukesha and other surrounding communities may not be sure when it’s the right time to seek water damage help. Our specialists are here to walk you through figuring it out.

When It’s Not Just a Little Water

Sometimes leaks that are caught early can be cleaned up with a mop. But in more serious circumstances, you may need professional help to set your home back to its original state and prevent further damage to your property.

Here’s what you might notice when you’re dealing with water damage. If you see these signs, you likely need professional remediation services:

You notice issues with the windows or walls in your home. Like your floors, your window panes and walls can start to warp if the water damage is severe enough. Depending on how severe your water issues are, this can be a sign of a major issue.

Your floorboards or furniture are warping. Wood can be damaged within days. If that happens in your home, it’s best to start seeking help from professionals who can help you restore your home.

You smell a musty odor. A musty smell can be among the first signs of mold damage. That means if you notice that scent, it’s time to call in a professional to repair your home.

Your home can start to have noticeable damage within a few hours if the water situation is serious. So if you find any of the signs above, get in touch with our team as soon as you can.

If you have water damage in your home due to a burst pipe or another cause, you can count on us for restoration assistance. We have teams who are available 247 in the event of an emergency. Contact us at any time to learn more about our restoration services.

Preventing Excessive Damage From Burst Pipes | SERVPRO® of Southeast Waukesha County/West Franklin

12/12/2020 (Permalink)

water leaking out of a gray pipe showing signs of erosion If you have water damage in your home due to a burst pipe, contact us right away. SERVPRO of SE Waukesha County/West Franklin is available 24/7.

Homeowners have good reason to be concerned about water damage, and one of the most alarming types of all is the damage from a burst pipe. Because pipes can pump significant volumes of water into a small area, handling the issue quickly is a must for mitigating damage.

While advanced planning when you are unable to predict when water damage may occur seems useless, having a plan in place is key to reducing damage. Out of every 50 homes, one will incur damage in a given year, but those who have already planned ahead tend to have a much easier time recovering.

How to Reduce the Damage Caused From Burst Pipes

Shut off your water main. An unattended pipe can continue to do damage until the issue is addressed, which is why knowing where your water main is and being able to cut it off quickly is key for reducing damages.

Shut off your electricity. Water and electricity should always be kept far away from one another, so if it is safe to do so, turn off your breaker box so you do not have to worry about the shock and fire risks associated with this.

Contact your restoration company. Picking a restoration company before you need one is helpful, as it will enable you to call them immediately once you discover water damage. This can expedite the process and allow you to have the restoration started much more quickly.

Take a record of the damages. Having a record of what has been damaged can keep you organized throughout the process of recovery, and photos and videos will come in handy if you are able to file an insurance claim.

Contact your insurance company. Every insurance company is different, meaning your policy is specific to your home and coverages. Getting in touch with your provider as soon as you can will ensure you have all the details for keeping track of filing a claim.

Open windows and doors if possible. If you are able to do anything to expedite the airing out of the impacted area, such as opening windows and doors, this can speed up drying time and reduce the overall damages that are caused.

If you have water damage in your home due to a burst pipe or another cause, you can count on us for restoration assistance. Contact us at any time to learn more about our restoration services.

Save Time and Money By Choosing Restoration | SERVPRO® of Southeast Waukesha County/West Franklin

11/5/2020 (Permalink)

large red diamond shape sign with Natural Disaster written in large black print Have you sustained property damage and feeling overwhelmed? We are here to help, contact SERVPRO of SE Waukesha County/West Franklin.

Save Time and Money By Choosing Restoration | SERVPRO® of Southeast Waukesha County/West Franklin

While any type of damage to your home can be difficult to experience and recover from, if you have damage due to an emergency event, there can be many emotional hurdles on the road to recovery. Events like fire, floods and severe weather can have a long-lasting impact, but fortunately, we are here to make the recovery process as easy as possible for our customers.

We have helped hundreds of local residents with the recovery process, and we have the tools and expertise to help you, too. We perform every job with a restoration-first mindset, meaning that we will do everything we can to restore your home and belongings to their pre-damaged state instead of liquidating your property and recommending expensive replacements.

Why We Do Every Job With a Restoration-First Mindset

We can help you save money on your insurance. Many homeowners will be relieved to discover that most types of damage can generally be claimed with insurance, but this can be quite pricy depending on the cost of your claim and the rise in your premium. With a restoration-first mindset, we can keep your overall insurance claim lower, reducing the amount that your premium get raised.

We can protect your sentimental items. In any sort of disaster scenario, keeping your family safe is the most important thing—and when you have to evacuate to do this, you may be leaving some extremely sentimental items behind. We understand that some things could never be replaced, which is why we have invested in restoration technology to make salvaging these items possible even after severe damage.

We make sure your home feels like home again. It is emotional to return home after the restoration has been completed, and can be disheartening if the recovery is not what you had envisioned in your head. Because we handle all the cosmetic touches and keep your belongings where they belong, we aim to make your first trip through your front door a positive one after you have experienced so much.

If you have damages and are feeling overwhelmed, we are here to help. You can call us as soon as you need to in order to begin the restoration process. Contact us today to learn more.

Learning More About Water Damage | SERVPRO® of Southeast Waukesha County/West Franklin

7/29/2019 (Permalink)

Learning More About Water Damage | SERVPRO® of Southeast Waukesha County/West Franklin - SERVPRO OF SE WAUKESHA COUNTY/WEST FRANKLIN Blog

Water is necessary for life, but what we could do without is the potential for water damage to our property.

There are numerous ways water can damage your home, but do you know what some of the top causes of water damage are?

Water Damage 101

The Travelers Companies Inc. found that between 2009 and 2015 there were five different reasons homeowners claims were made. Those were:

  • Wind damage to the outside of the building
  • Water damage caused by non-weather situations
  • Hail
  • Water damage caused by the weather
  • Crimes, including theft

Notice how water damage makes this list twice? That’s because of how much havoc it can wreak. The list breaks water damage into two different categories: the sort not caused by the weather and the sort caused by the weather.

Damage not caused by weather is the most frequent in the home and is the result of plumbing and appliance problems. Water damage caused by the weather can be just as difficult but is not as frequent. This type of damage can happen due to the moisture caused by rain, snow and ice melt.

Regarding your home, the most popular reasons for water damage are:

  • Malfunctions in your plumbing systems
  • Leaking appliances
  • Water pipe breakdowns
  • Old water heaters
  • Weather
How to Limit Water Damage

Water damage repair costs are high, but the situation could be much worse if you do not have adequate coverage in your homeowners insurance policy.

You will want to review your homeowners insurance to be sure you know what is covered. Most of the time winter damage from ice and snow, water overflows, a breakdown of a hot water heating system, and frozen plumbing are covered in a standard policy.

By staying diligent, it is also possible to keep some water damage incidents from occurring.

Check into these precautionary and regular maintenance tips to keep your home, hopefully, free from water damage. Here are some suggestions:

  • Use water sensors and automatic shut-off valves.
  • Hire a professional to install back flow valves and standpipes in basement drains.
  • Use metal mesh hoses for your washing machine and clothes dryer.
  • All of the outside gutters and downspouts need to be kept clear.
  • Never pour grease down the sink.
  • Be sure your sump pump is running properly.

While it may not be possible to prevent all water damage situations in your home, you can follow some of these suggestions to be proactive about protecting your property.

Water damage can be a nightmare to deal with, but fortunately, you will always have SERVPRO® of Southeast Waukesha County/West Franklin on your side to help with the cleanup and restoration process.

This Is How Floodwater Is Classified | SERVPRO® of Southeast Waukesha County/West Franklin

2/25/2019 (Permalink)

This Is How Floodwater Is Classified | SERVPRO® of Southeast Waukesha County/West Franklin - SERVPRO OF SE WAUKESHA COUNTY/WEST FRANKLIN Blog

Not all water that causes water damage is created equal. There are three different classifications: clean water, gray water and black water. Understanding the differences in these types of water will help you understand how to better handle a water damage situation.

Whatever type of water is involved, there will always be the tedious chore of a cleanup and restoration process afterward. The first and most important step to take is removing all of the moisture and damp items quickly to inhibit the growth of mold—since a wet environment is the perfect environment for mold.

Clean Water

The name clearly defines clean water. This water is free of contaminants and not the type that will pose an immediate threat to your health. It can come from:

  • Broken water lines
  • Malfunctioning appliances
  • Toilet holding tanks
  • Snow melt and rainwater

Cleanup in a clean water situation is the easiest to deal with since there are fewer microbes living in the water. However, after 48 hours and after contact with building surfaces, clean water can transform into gray water.

Gray Water

Gray water makes water damage cleanup and restoration a bit more complicated. This is water that may pose a health risk since it will contain slight amounts of chemical or biological contamination. The slight contamination in gray water means that it would need to be thoroughly treated before being safe for consumption.

Examples of gray water is water that comes from dishwashers, aquariums, showers, etc. Here, as well, the 48-hour exposure time applies because, if not treated, gray water turns into black water.

Black Water

Black water is the worst and most serious of the three classifications, and it is heavily contaminated by harmful chemicals and biological matter. This would include floodwaters containing soil and all sewage waters.

Sewage is laden with microbes, including bacteria, protozoans, molds, fungi and more—many of these can be hazardous to humans.

Some of the diseases that can be transmitted by black water are:

  • Cholera
  • Typhoid
  • Hepatitis
  • Gastroenteritis-type illnesses

Remember, when it comes to floods, play it safe and assume all waters are black water since it picks up contaminants along its path.

These classifications of floodwater are recognized by the Institute of Inspection, Cleaning and Remediation Certification (IICRC), which is an organization that certifies and sets the standards for the cleaning and restoration industry. Our technicians all study IICRC standards and best practices in water restoration and are available to help determine the steps to take to get your home back to normal.

It doesn’t matter what type of water has caused damage to your home or business, SERVPRO® of Southeast Waukesha County/West Franklin is here to help get the situation under control and make it "Like it never even happened." Don’t hesitate to reach out to us if you need emergency cleanup and restoration services!

Ways to Guard Your Home From Water Damage | SERVPRO® of Southeast Waukesha County/West Franklin

2/15/2019 (Permalink)

As a homeowner, there could come a time that you encounter a water damage situation to your home as it can be one of the most common and costliest disasters homeowners face. From a burst pipe to a malfunctioning dishwasher or storm damage, there are countless ways water damage could strike your home.

While water damage is common, there are plenty of ways you can help protect your home from some trying scenarios.

Guarding Your Home From Water

Not only is water damage a hassle to deal with, but it can have a long-term impact on your home, namely, mold. Mold begins to grow within 48 hours of moisture exposure and is one of the most common side effects of water damage.

When you are thinking about ways to protect your home, don’t be overwhelmed. Break it down by areas of impact, such as basements, kitchens, bathrooms, flooring and ceilings.

You can help prevent water damage in the basement by preventing water seepage. To do this, start by resealing vulnerable areas of the basement, making sure water drains away from your home’s foundation and installing a backwater valve.

Your kitchen and bathrooms may experience water damage due to plumbing issues and backups or by appliance failures.

Be sure you regularly:

  • Inspect all appliances, looking for issues with hoses and faucets
  • Check seals and caulking around your showers and tubs, looking for any leaks
  • Know where the main shut-off valve is in your home
  • Don’t leave the house while the washer or dishwasher is running

Protecting your possessions in the home from water damage is not always possible, but there are waterproof storage bins that can be used for storing items to at least decrease the amount of destruction. Also, keep items stored up off the floor on shelves—which is especially recommended when using your basement for storage.

How to Recover

If you find yourself and your home in a water damage situation, you’ll can stand a good chance at salvaging items if they can be dried out within 48 hours.

Make sure to immediately contact your insurance company, evaluate the extent of water damage to your home and identify the type of water that is involved as well.

The three types of water involved include:

  1. “Clean” water. Can be from rain, condensation, leaky pipes, etc.

  2. “Gray” water. Slightly dirty water from dishwashers, washing machines, clean toilets, etc.

  3. “Black” water. Water from sewage or serious flooding from nearby rivers, etc. This water can cause serious health problems.

After a water damage disaster strikes, remove all wet items, dry your home out and dehumidify the area. Then be sure to clean and disinfect any remaining materials.

Pro tip: You can freeze wet books, photos and papers in a frost-free freezer to buy some extra time. This prevents mold and mildew from developing and causing more deterioration. Once able, you can remove them from the freezer and air-dry or fan-dry the pages.

It may seem like recovering from water damage is an overwhelming and slightly impossible task, but it doesn’t have to be. You can call on the highly trained experts at SERVPRO® of Southeast Waukesha County/West Franklin, who are here to make it "Like it never even happened."

Common Causes of Water Damage in Your Home

12/7/2018 (Permalink)

Have you ever stopped to consider the causes of water damage? When thinking about water damage, severe weather is usually one of the first things that comes to mind for many.

While storms and flooding can cause an enormously overwhelming amount of water damage, they are often not the main culprits. Often, various items in your home can be responsible for many incidents that result in water damage.

Gradual Water Damage Is Problematic

Water damage is the third most common reason that many homeowners faced that resulted in homeowners insurance claims between 2011 and 2015, with an average payout per claim of $8,861.

But do you know the difference between water damage and gradual water damage, which can impact insurance claims? Examples of gradual water damage are things that have been happening over time, such as plumbing issues in the walls causing damage to walls, ceilings or floors, or water damage caused by cracks in the foundation of the home. However, unfortunately, many aspects of gradual water damage are not covered by homeowners insurance, while storm-related water damage usually is.

Identifying The Culprits

According to the Insurance Institute for Business & Home Safety (IBHS), the leading causes of water damage are:

  • Plumbing supply system failures. This involves frozen pipes that may burst due to water pressure building up caused by freezing water or when the materials used in the supply system fail resulting in a leaking or burst pipe. Per IBHS, these supply system failures are the leading source of residential water damage losses, and claims cost an average $5,092 per incident after the deductible. Also, according to IBHS, it was found that a larger group of supply system material failure claims were made on homes over 16 to 40 years of age.

  • Plumbing drain system failures. This occurs when a sewer drain backs up and overflows into a home or when the materials used break down or become damaged. In their study, IBHS found that 52% of drain system failures were caused by sewer backups and 37% were related to material breakdown issues. In their study, IBHS also found that the average drain system failure claim was more expensive in southern region states than in the northern region states.

  • Toilet failures. Toilets come in as the second largest source of residential water damage loss after plumbing supply system failures, and can stem from faulty fill valves or clogged drain lines. A toilet failure on the first floor of the home causes more extensive damage than those in basements or upper floors, according to IBHS.

  • Water heater failures. If your water heater has reached its life expectancy, the tank begins to rust and corrode, which can result in leaking or bursting issues. IBHS found that 69% of all water heater failures resulted from a slow leak or sudden burst and, on average, cost $4,444 per incident following the deductible.

  • Washing machine failures. These failures are typically caused by supply hose failures, machines overflowing and drain line failures, and are one of the top 10 sources of residential water damage losses. Per IBHS, supply hose failures accounted for over half of all washing machine-related losses.

If your home falls victim to water damage, the team at SERVPRO® of SE Waukesha County/West Franklin is available to help with cleanup and restoration and make it “like it never even happened.”

Southeast Waukesha County/West Franklin 24 Hour Emergency Water Damage Service

3/27/2018 (Permalink)

SERVPRO of Southeast Waukesha County/West Franklin provides 24 hour fire and water damage restoration service in 

SERVPRO of Southeast Waukesha County/West Franklin is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 262-895-5540

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Southeast Waukesha County/West Franklin has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Southeast Waukesha County/West Franklin

We specialize in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.