What our Customers say...


Arrived on time, courteous, efficient, professional. 

Wonderful experience in a stressful time. The staff was professional and polite. Cannot say enough good things about my experience. 

I had a sewer back up in my basement and called SERVPRO of Southeast Waukesha County/West Franklin as a referral from a friend that had a good experience. What I thought would be an insurmountable task of clean up and mold mitigation was a quick stop for this SERVPRO team. They literally were in and out in an hour and a half....I am speechless at the amazing work this team did and how professional they are. After they were complete, Joey (project manager) walked me through the work that they performed and the product they used in my basement. My basement is finished and where my kids hang out so Joey mentioning that the mitigation product they used was plant based put my concerns at ease. Your home is the biggest investment you will ever make so when an event like I had occurs, you fell helpless and stressed. When Joey and his team walked out the door, the amount of relief I felt because I knew they did an amazing job is indescribable. Thank you Joey, his team and SERVPRO of Southeast Waukesha County / West Franklin....you have a client for life. 

Ryan and Dan were out to my home extremely fast and were true professionals. They were very knowledgeable, honest and helped us take care of our water issue in the basement. I would recommend them to anyone. 

Excellent customer service and quick response time. I would definitely recommend them. 

Great company to use. They respond quickly and come with a team to handle any problem you have. There crews do a great job on clean up and will meet all you tenant needs.


SERVPRO did an amazing job. They were here quickly, explained what was happening throughout the whole process and cleaned up after the job.